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This is the
SmartCapture 2 Support area. If you have any problems using SmartCapture
2, first check first that your question is not already answered in the
FAQ list below.
If you require
help, email us at support@digitalscientific.co.uk
Note: Once
running, SmartCapture creates a log file called 'ViewPoint Log' in the
same directory as the SmartCapture 2 application. E-mailing us this log
file may help us in solving any problems.
Frequently
Asked Questions (FAQ) Index
This is a
list of the most Frequently Asked Questions and their solutions.
Auto
Exposure Settings
Shared
Library Failed to Load (Missing Speech Manager)
Security
Key Problems
Zeiss
Serial Cable Configuration
Maerzhaeuser
Serial Cable Configuration
Ludl
Serial Cable Configuration
Photometrics
DataCell Support
What
is the Serial Filter Wheel for?
How
do I use the Serial Filter Wheel to control an Applied Imaging Filter
Wheel?
How
do I add Scripts to the Button Palette and Function Keys?
What
Equipment is compatible with SmartCapture 2?
Why
can I not Read Filmstrips from CD?
How
do you export SmartCapture images to POWERGENE™ MacKType Karyotyping System?
How
do you export SmartCapture images to the CYTOVISION™ Karyotyping System ?
How
can I export the raw data from multiple stacks in a filmstrip as TIFF
files?
So
what does go on at a Digital Scientific User Group meeting?
What
is the 'Digital Scientific Keys' file for?
Images
in Wrong Order when Exported with ExportICS
Example
Preference Files
How
do I export CGH images from SmartCapture to the QUIPS™ CGH application
How do I export MFISH images from SmartCapture to the SPECTRAVISION™ application
How
can I set different focus positions for each fluorochrome during a capture?
Does
SmartCapture support the Olympus BX Microscope?
How do I take good images when no probes are present?
How do I reset the Mauzhauser SCD Contol Unit for use with SmartCapture?
Useful
Links
Links to
other sites that may be use when using this site or SmartCapture 2.
- To decompress
some of the download files referenced from this page you may need Stuffit
Expander™ 5.0 or later. Stuffit Expander™ is available free
from Aladdin Systems.
- The latest
iMate drive can be found at Griffin
Technology
- Information
on the Rainbow security keys can be found at Rainbow
Technologies
- Information
on the full range of Photometrics cameras can be found at Roper
Scientific
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